Better ISP Management

Good day. I would like to know how can i turn the auto renew off. All my clients is on a difrent speeds but uncaped. There account is for 30 days but when the 30 days expire zima auto renew them without me. But some of the clients have not payed and only when i do a recon on the bank statments i notice some of my clients havent payed for 2 to 3 months but the intenet is still active for them. Is it possable to make some screen shots on what to turn on or off. Please help.

Dear Team, Any updates on this topic I'm unable to run quarterly, half yearly and annual packages

Tell me why this is happening. A client for whom I have activated 1 month of internet (30-31 days). And when the last 4 days are left, the internet stops. Please someone tell me why this happened. I have been using zima.cloud for 1 year and I have not changed anything. This problem appeared recently.

I want to know where and how long a certain IP address is kept for a customer and what I have to do to change it to another random IP address.

Hi, Kindly update us about the release of Read Only Accounts. Where by the main account creates an account that can only read clients on main account but can't create nor edit any client. Thank you

WDS Enabl 

How do I get my own name when I'm doing a speedtest usually it will show a company name and ip

My profile doesn't show in user panel I can give permission to my user to change password or not Please work on it The user panel should contain everything that X-Simple.Radius I happen?????

Hello @saint_patrick Thanks for your question. Yes 2FA or Two-Factor-Authentication is a needed feature and it is planned. Some call it also MFA or Multi-Factor-Authentication. For those who are not familiar with it: It is a feature that allows the user to add an extra layer of security when accessing their account. It sends an OTP or a One-Time-Password to his mobile or email usually a 4-digit number. This 4-digit number ensures that only him can access his account and no other hacker or attacker could log in. Having said that, I'll talk a bit about our releases. We still did not release the 2FA yet because we have been busy with other needed fixes. However, we added the activity log feature that allows you to inspect the actions done in the system. It does not replace the need for 2FA but it complements it. Two factor authentication is planned and it will be part of a future release once we finish from our current needed fixes. Here's a thread where Two factor authentication was discussed by the community if you'd like to also add your opinion there it helps: https://forum.zima.cloud/t/how-to-privilege-the-new-manager-to-see-customers/731/10

Hello @sohanur1 That's correct, this feature that we have been working on is still not released. We understand the frustration due to the delays but we had to work on necessary fixes before releasing it. The fixes were the auto-renew and the activity log. Soon we'll push a new release that removes the ambiguity around IP pools and revamps how Mikrotik is synchronized. Those fixes weren't expected to cost so much time but they were necessary. However, after this release, things should be moving faster. Sorry again, and feel free to reach out anytime to our webchat for any further questions.