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Latest Forum Posts
  • I m not able to add new subcribers
    Welcome Kaushik. This is a the rite place to request help. I am sure we can assist you on that. If you can help us on sending some screen shots on where you have the problems we can advise on what to do. The main reason it can cause this is Read only policy or if you block Zima from your router and it is not communicating correctly to the cloud. I.E firewall rules. Please share some logs of your Mikrotik router to see if Zima. Cloud is communicating API protocol.
    2 days ago by Saint Patrick
  • Premium subscription
    So far i can thing of is the IP Pool that some clients dont understand and then also the restore of a faulty router.
    2 days ago by Saint Patrick
  • Zima VPN disconnection error
    Good evening. Sorry for my late response. I have checked my firewall and nothing has changed in there. All my fire wall is under Nat and is all working. I have just checked my logs again and i do not see the log out on log in errors for to day except for the reboot of my router in the mornings. Was there any updates Zima was doing on the server yester day. Cause even the domain was very slow and unresponsive. All seems to be working again fine.
    2 days ago by Saint Patrick
  • Premium subscription
    Great idea! We should work on that 👆 I will do the 'most requested features' post. I need to see the engagement and if users are checking the community forum. What should we do so that users use this community forum and participate?
    2 days ago by Support
  • Zima VPN disconnection error
    Hello @saint_patrick Thanks for reaching out. This happens when the router has issues seeing To debug that, we usually start by using the ping tool on Mikrotik. We ping: Most often this step shows timeout or high delays >500ms. So as you mentioned, it is possible that you have internet connection for your users, and everything is normal, but this specific IP route is firewalled or throttled from either a rule on the mikrotik itself or sometimes it is caused outside your mikrotik (from the internet source). I checked our system log for disconnections of our vpn server during that time, no issues. So the issue must be as mentioned above. Let me know if you managed to solve it, or if you'd like me to assist you further. 👋👨‍💻
    2 days ago by Support
  • Zima VPN disconnection error
    Good evening. I have noticed tonight that there is a lot of login and log out errors. Is there a problem with the server? My internet is well stable but since 18H00 today it started. ![Screenshot_347|690x462](upload://gEdbbG2SkniagJGl2UMFNxbpzOn.jpeg)
    2 days ago by Saint Patrick
  • Can i create unlimited speed service profile for special users?
    If you could create a whiteboard for the Zima forms like a roadmap. we could help you @support.zima on what feature to add or to work on. maybe would could make some suggestions or recommendations.
    4 days ago by Saint Patrick
  • Premium subscription
    The one thing i would like to see is if you could create a video channel on YouTube. It would be wonderful to do a weekly example of a feature how it works and how to set it up.
    4 days ago by Saint Patrick
  • 2FA setup on account
    Hello @nick Thanks for reaching out again. Unfortunately 2FA is still not available, but we will work on that soon after the current release. I'm working on a post that includes the most requested features. I'll see if could add the voting option. It will help make it clearer what we are working on at the moment and why we are prioritizing certain features over others. I'll share the link soon, let me know if interested.
    5 days ago by Support
  • Can i create unlimited speed service profile for special users?
    Noted ✅ Any other users interested in DHCP please comment or like the post. We need to discuss everything openly in the forum from now on. So please participate and give your opinions so we prioritize accordingly because the features possibilities and fixes are so broad that we could delay some high prioritiy ones. Let us use this forum for that purpose. So ISPs that need DHCP please comment or like the post as a start.
    5 days ago by Support

How it works

Step 1: Connect Mikrotik

Step 2: Add Subscribers

Step 3: Manage


Quota Control

  • Specify daily, weekly, monthly quota consumption for clients
  • Multi-level bandwidth shaping to help prevent consumption abuse
  • Create FUP rules for peak time (Fair Usage Policy)
  • Specify higher rate limits at off-peak time (i.e. double, or triple speed after midnight)
  • Exclude traffic accounting during a certain time of day (i.e. free quota after midnight)
  • Specify speed on based on week day (i.e. faster speed on the weekend)
  • Create special service plans that are active during business hours only (i.e. blocked on weekends, and after 6PM on business days)

Consumption Graphs

  • Detailed consumptions graphs of your subscribers
  • Fitler using custom time ranges

Central Monitoring Page

  • Seamless control of your ISP from a single page
  • Block/unblock, and renew subscriptions
  • Quick search, and filtering by status (Active users, Expired, Expires-soon, Online, Offline)
  • Color codes (Online, Offline, Blocked, Expired)
  • Customize column visibility

More features


Customize your company name, logo, currency, and sub-domain.

Role Based Access

Admin, reseller, sub-Resellers, and subscribers. Each reseller/sub-reseller manages their own list of subscribers, admin manages all.

MAC Auto Detect & Lock

Automatic binding of MAC address to subscriber on first connection. Reset MAC binding when a device is changed.

Accounting & Reports

Easy credits transactions. Customize your accounting reports. Export reports to CSV or Excel.

Cloud Based

No need for a server anymore. All you need is a Mikrotik router. Access your ISP from anywhere using your subdomain

Data Safety

Your data is stored safely, and kept private. No need to worry about data backup anymore.


We are committed to provide the best product and support for all our ZIMA plans.


For starting and small ISPs.




For growing ISPs

Monthly Internet Users
Per Month

1-249 $0.8/user

250-999 $0.5/user

1000-4999 $0.3/user

5000-14999 $0.2/user



Comparative guide of ZIMA Features

Free Premium
Routers 1 Unlimited
Quota Control
Client Login
Payment Gateways
Email/SMS Notifications

Made For Mikrotik

Zima is fully compatible with Mikrotik (RouterOs). We are also enlisted among MFM (Made For Mikrotik)

Frequently Asked Questions

How can I install Zima?

Do I need any technical skills to setup Zima?

Do I need a public IP to use Zima?

Can I import my subscribers from other RADIUS systems to Zima?

How much time do I need to setup Zima, migrate my subscribers, and connect my routers?

Is there a limit for the number of subscribers I can add?

One of my routers has been damaged, and I need to replace it. How can I restore?

I manage 2 remote locations, with 2 separate networks. Do I need 2 licenses?

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