Better ISP Management

Thanks MT for your feedback. We plan to add this feature as follows: Admin will be able to add other sub accounts and he defines permissions for them such as: just view, or just renew, so those accounts can't delete or edit. Manager could also have other sub accounts with limited permissions. Same as admin, but they only see what the manager can see. Today we released Audit log feature which is a preliminary step towards the multi-login. Looking forward for your feedback

Can we create accounts for employees with limited rights like for example which doesnt allow them to accidently delete an account ?

# Problem Description: Zima is unable to access the router. ZimaVPN keeps disconnecting, as shown in the router logs. This is usually a bug in RouterOS firmware.  ### Symptoms: - Router shows "**No-Link**" or "**Disconnected**" - **ZimaVPN** keeps disconnecting on the router. - Ping to vpn.zima.cloud is **normal**. ## Affected Versions: **7.2.1 (mmips)**. If you encounter this problem with other versions, please report it via Chat Support. ## Possible Solutions: - **Upgrade RouterOS** to a newer version that contains a bugfix from Mikrotik. - **Downgrade RouterOS** to an earlier working version (see below). # Downgrade to an earlier version: Go to [Mikrotik Download Archive](https://mikrotik.com/download/archive): 1- Download the **all_packages-....zip** for your architechture:  2- Extract the ZIP archive. 3- Drag and drop the npk files into the router in Winbox:  4- Go to **System > Packages**, click Downgrade:  5- Reboot the router and wait around 2 minutes.

How can this be done? (There are billing systems that have web notification.)

Notifications feature could replace this functionality by sending an automated email/sms/whatsapp/or push notifocation when the account is about to expire, and when it expires with a link to the client portal for more information

This was possible during the http days. It was done as follows: https://forum.zima.cloud/t/perform-http-redirection-for-blocked-expired-users/582 With Https this cannot be done anymore. It is sad because it was handy back then and simple.

 How can I do this. When the customer has not paid.

Thanks for your feedback. Please send a screenshot or more details so we can help you. **General recommendation for community questions:** Always elaborate with a screenshot and a few details to make the question more specific. It helps us give the best suited answer. Also your question becomes helpful for community members who are facing the same issue. Thanks again for the feedback and feel free to ask as many questions!

I'm trying to add clients. It shows me that they are not on the list. What should I do?

# To prevent IP conflicts (Framed IP <> IP Pool): IP addresses below are for demonstration only ### 1- Edit your subscriber: - Framed IP: 10.1.1.30 ### 2- On the IP Pools Page: - IP Ranges: 10.1.1.10-10.1.1.19 10.1.1.20-10.1.1.29 10.1.1.31-10.1.1.39 ## You can have multiple ranges per router as shown below: